STRATEGIC BUSINESS PLANNING
“A vision and strategy aren’t enough. The long-term key to success is execution. each day. Every day.”
Research shows businesses that have a clear plan can increase their profits by up to 30%.
Successful organisations know where they are going. They have a clear strategy, strong leadership, are customer driven, and respond to their markets.
If you want to take your business to the next level but not sure how to do it, we provide professional business planning facilitation using the latest digital technology to make the process affordable, enjoyable and fast.
Work with one of our experienced Advisers, and in less than a day you will have a comprehensive business plan that you can access from any device. Improve team communication, individual accountability and overall productivity by focusing on the things that matter the most.
SMALL BUSINESS & STARTUP CONSULTING
“There are no secrets to success. It is the result of preparation, hard work, and learning from failure.”
Being a small business owner or sole trader does not mean that you have to go it alone. Sometimes we need a little guidance or a helping hand to show that business is moving in the right direction.
We are passionate about helping our clients identify ways to grow their business and operate more efficiency. We work in close partnership with you to understand what makes your business tick and identify any areas for improvement, and sustainable growth.
We streamline our services to fit into your available budget, and tailor specific business solutions to reflect what is most important to your business needs while supporting you to make any operational changes necessary to take your business to the next level.
So if you are looking for small-business advice, GMS provide realistic and cost effective solutions.
CUSTOMER SERVICE DEVELOPMENT
“Just having satisfied customers isn’t good enough anymore. If you really want a booming business, you have to create raving fans.”
No matter how good your product is, one of the things that customers remember is the direct contact and interaction they have with your company and staff. It is often said that ‘the relationship is more important than the sale’.
So how well do your team communicate with your customers? Strong internal relationships will crossover to stronger external relations with your customers and clients. Building strong client relationships is the key to any successful business.
We offer coaching and specific “Customer Service” training options for your teams. We can also make customised programs available for your in-house use.
If you are looking to stay ahead of your competition, we can assist you with strategies to improve the skills, engagement, and impact of your customer service to maximise the full potential of your team and businesses. It’s not about giving great service anymore – it’s about constantly offering something that is “absolutely remarkable”.
SOCIAL MEDIA MENTORING
“Social media is changing the way we communicate and the way we are perceived, both positively and negatively. Every time you post a photo, or update your status, you are contributing to your own digital footprint and personal brand.”
Developing your knowledge in social media marketing can be tough and sometimes overwhelming, especially when technology moves so fast.
Our unique service provides social media mentoring, advice, as well as direction to help you learn and develop your own insights to achieve your personal and company’s goals, resulting in becoming more efficient in the field of social media marketing.
We can also “do it all for you” if you prefer. Our service offers creative writing for posts that attract engagement and true organic reach, customised posts with real relevance to your target audience, and getting traffic to your website and sales in your pocket.
We set you up for Facebook, LinkedIn, Instagram, & Twitter including consistency of brand presentation with beautifully designed cover and profile images.
If you would like your own private mentor and are keen to find out more, let’s talk and see how we can help you.